Services

The extensive experience of InstalPlus is based on the Competencies as well as on the Certifications of its employees in such diverse areas as:

01.

Services provided

  • Technical Assistance24 x 7 x 365
  • Helpdesk5 x 8 hours
  • Remote Service5 x 8 hours
  • ImplementationInstallation, configuration and maintenance of communications systems.
    Integration of the Client’s communications equipment and solutions.
    Wireless and Wired structured cabling (Copper | Fibre | Coaxial).
    Data Centers
  • Auditing of Client’s Communications Solution
  • Management of Client’s Communications Solution (Proactive | Reactive)
02.

Skills and Certifications

  • Siemens/UnifyCertified Implementation & Support Specialist OpenScape Business;
    Sales Specialist OpenScape Business;
    Certified Implementation Specialist OpenScape 4000
  • Extreme Networks | EnterasysEnterasys Sales Expert - Compliance and Advanced Solutions Certification;
    Enterasys Sales Expert - Connectivity 2007 MCTS - Microsoft Certified Technology Specialist - Exchange
  • Alcatel- LucentACSR Open Touch Suite for SMBs | ACSR Contact Center Solutions;
    ACSR Clear Pass Policy Manager | ACS Network Unified Access
  • CiscoSMB Specialization for Account Managers
  • MicrosoftMCSE - Microsoft Certified Systems Engineer;
    MCSA Messaging - Microsoft Certified Systems Administrator
03.

Skills and Training

  • Communication Platforms Siemens UnifyHicom 100 | 300;
    Hipath 1000 | 2000 | 3000 | 4000 | 5000;
    OpenScape Business | OpenScape Voice | OpenScape 4000
  • Communication Platforms Alcatel-LucentAlcatel 4100, 4210, 4200E and 0X0
  • Communication Platforms InnovafoneiCE Basic;
    iCE Advanced
  • Communication Platforms CiscoCall Manager Express;
    Cisco Unified Communications Manager;
    Unified Contact Center Express;
    Call Manager Unity.
  • Communication Platforms ElmegModels T240 | T4444 | T484

Unify | Siemens

  • Circuit
  • OpenScape Contact Center
  • OpenScape UC Application
  • OpenScape Branch
  • Xpressions 450/451
  • Hipath Cordless
  • Hipath Pro Center
  • Hipath Hotel Advanced
  • Hipath Cordles
  • Basic Radio and Cordless Tecnology
  • Hipath Gateway HG 1500
  • Hipath & OpenScape Xpressions (Unified Communications)
  • Hipath ProCenter Office (Call Center)
  • Hipath Integrated Voice Mail (IVM)
  • Hospitality Solutions - Caracas Inn/Link/Desk
  • Hipath Gateway HG 1500

Charging Software

Cisco

  • Easylinq
  • OmniVista 4760
  • Cisco Voice over IP (CVOICE)
  • Cisco IP Telephony Part 1 (CIPT 1)
  • Cisco IP Telephony Part 2 (CIPT 2)

Gsm Interfaces

( RDIS, IP, Analog)

Microsoft

  • Easylinq
  • OmniVista 4760
  • Microsoft 2003 Server 2008 Server
  • Microsoft Lync Server 2013

Linux

Networking | Switching

  • Interconnecting Cisco Network Devices (ICND)
  • Building Scalable Cisco Internetworks (BSCI)
  • Building Cisco Multilayer Switched Networks (BCMSN)
  • TCP/IP , Technology and applications
  • Lan/IP . Interworking Lan,
  • Technology and applications Frame Relay
  • Technology and applications ADSL/XDSL
  • ISDN,TDM,VOIP Networks
  • Qualified installer in manufacturers Brand Rex /Panduit / R&M